Protecting the personal information we collect and maintain is as important to us as it is to you. Like any organization, we require a certain amount of personal information to conduct business and provide you with the products and services you want and need. At the same time, you have the right to know that your privacy is being respected and that your confidential information is collected, used and protected appropriately.
As a member, you can control the information you receive from your credit union and our system affiliates, except for monthly statement inserts, by using the Withdrawal of Consent Privacy Exception form.
Some information SVCU collects is necessary to provide products and services to you the member, and providing this information is not optional. You can withdraw your consent for promotional material at any time. If you wish to withdraw or partially withdraw your consent, please complete the attached form and submit to the SVCU. Please note that a reasonable time period may be required to process your Withdrawal of Consent.
Print and fill out the Privacy Exception Form
Members have a right to access their personal information Swan Valley Credit Union has in their possession. In the event you wish to access your personal information, or if you have a complaint or concern related to privacy, please print and complete the form and submit by mail to the Privacy Office. The Privacy Office will respond to your request or complaint within 30 days. If there are any costs associated with the information gathering, we will notify you in advance.
Print and fill out the Request to Access Personal Information Form.